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Dea Del Mar Apartments Izola
Dea Del Mar

HOUSE RULES

ARRIVALS AND DEPARTURES

1.) Check-in: after 15.00 in the afternoon
2.) Check-out: before 10.00 a.m.
3.) We operate on a self-check-in system, so you will not meet us on site. You will receive a code to enter the apartment by e-mail after successful registration.
4.) Pets are not allowed.
5.) No parties allowed!
6.) Smoking is strictly prohibited indoors.
7.) Peace and quiet must be guaranteed between 22:00 and 06:00.
8.) Paid parking spaces are available in the vicinity of the building (Veliki trg, Lonka, Arigoni, Shipyard).
9.) Guests are responsible for their own property during their stay.
10.) Any damages incurred will be confirmed by the owner and must be paid for by the guests on the basis of the owner's estimate.

ACCOMMODATION

Smoking is strictly prohibited in the apartments and other indoor areas. In case of non-compliance, the guest will be liable for damages.

Guests who have not registered and paid for their stay are not allowed to stay overnight. If a violation occurs, we reserve the right to charge an additional night.

Please do not damage or remove any inventory. It is also not desirable to change the layout of the interior. It is the guest’s responsibility to leave the room or apartment in the condition in which he/she took it.

The guest is liable for damages caused by his/her fault or the fault of those for whom he/she is responsible and those who visit him/her. We reserve the right to charge the guest for any damage found, regardless of when the damage was found.

In the event of any damage to your apartment, please report it immediately by calling +386 41 664 913.

From 22:00 to 06:00, a night calm is required. Please do not disturb staff or other guests or residents unnecessarily during this time.

Please respect other guests or residents and treat them as you would want them to treat you.

Please do not disturb other residents with radios, televisions or other devices, turn off all electrical appliances in the event of storms and use energy safely and efficiently. Please do not open windows if you have the air conditioning on.

Possession and use of drugs or weapons is strictly prohibited! In case of non-compliance with this rule, we have the right to confiscate such goods and inform the police.

FIRE SAFETY

When you arrive at the house, please familiarise yourself with the evacuation plan and the location of fire extinguishers in the building. If you notice a fire, call the fire brigade immediately on 112. In case of fire, leave the house as soon as possible. If the path is closed because of a fire, stay in the room, seal any gaps in the door with wet towels and draw attention to yourself when a window is open. Use fire extinguishers as instructed. Misuse of the extinguisher will incur a charge.

Please take care when cooking. Always make sure you switch off the electrical panel before leaving the apartment.

The introduction of flammable, explosive or odorous substances is strictly prohibited in the hotel premises.

In the event of the fire alarm being triggered deliberately without cause or by smoking, cooking, etc., in areas where this is prohibited, the person responsible will be liable for the cost of the fire brigade.

PETS

Pets are not allowed.

CLEANING AND MAINTENANCE

You are responsible for the cleanliness and tidiness of the apartments during your stay.

Before leaving the apartment, please clean up after yourself and put all dishes away. Only final cleaning is included in the price of your stay. If you would like your apartment or room cleaned more frequently, please call +386 41 664 913.

PERSONAL ITEMS

Dea Del Mar Apartments accepts no responsibility for money, jewellery, securities or other items kept in the room, apartment or car. We are not responsible for guests’ personal property, but we will do everything possible to protect it and warn you of any possible danger.

We are also not responsible for any damage caused to cars parked in the car park.

Please check before you leave that you have not forgotten anything. We will only send found items to your home at your request.

PARKING

It is possible to access the house by car, but parking is only allowed for residents with permits. There are several pay parking lots in the immediate vicinity (Veliki trg, Lonka, Arigoni, Shipyard).

TELEPHONE NUMBERS

Information and assistance: +386 41 66 913 – Dean

Fire and ambulance: 112

Police: 113

Izola Health Centre: +386 663 50 50

GSM signal – due to very thick external walls, the gsm signal inside the house is very weak. We recommend that you activate the WiFi-calls function on your mobile devices to ensure uninterrupted communication over the wireless network.

The owner and the person in charge of cleaning are responsible for supervising the observance of the house rules. They have the right to check the observance of the house rules at any time, without the guests’ permission, anywhere on the premises of the Dea del Mar apartment house.

Guests who, despite being warned, violate the house rules will be asked to leave the property immediately. They will be required to pay 100% of the price of the package and any costs incurred as a result of their failure to comply with the house rules.